Return & Refund Policy

If there’s an issue with your order, I'm happy to help.

When We Can Offer a Replacement or Refund:

• Damaged Items: If your order arrives damaged during shipping.
• Lost Packages: If your order never arrives after a reasonable shipping period.
• Shipping Delays: If your order is lost in transit and arrives extremely late.

In most cases, we prioritize sending a replacement over issuing a refund to make things right as quickly as possible.

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When We Cannot Offer a Replacement or Refund:

• If you ordered the wrong size or made a mistake when placing your order.
• If you dislike the product but it was printed correctly.
• If the order is still within the expected production and shipping times.
• If the tracking shows delivered but you haven’t received the package (please check with your local carrier first — we can assist further if needed).

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How to Start a Return:

Please email returns@walkalamb.com with:

• Your order number
• A clear description of the issue
• Photos (if the item is damaged or printed incorrectly)

I'll review your request and work with you to find the best solution!